Understanding the complexity of our organizations, what they want to achieve, and how to go about achieving what they want isn’t hard because people don’t have the tools; it is hard because people haven’t been shown how to use them. What I refer to as “the Four Truths of Clarity” show that we do have the tools, and that to use them we simply need to overcome the barriers to using them.
[box type=”info”]Ritchie-Dunham, James. 2005. The Four Truths of Clarity, Reflections; The SoL Journal of Knowledge, Learning and Change, 6(6/7), vi-vii.[/box]
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